Scale - Careers

Beauty Brand Manager

Scale is an upstart eCommerce company creating best-in-class medical supplements, and beauty products. We are a tight-knit, fast-paced eCommerce company with multiple retail brands. We work hard and play hard. We believe in innovation, big ideas and rewarding great work.

As the creative branding manager for our newest brand, you will lead all creative branding initiatives from concept to scale.  You will work cross functionally on everything from product development to owning reputation management for this growing brand.  In this role, you will work with the Head of Creative to set the brand’s tone along with its mission, vision, values and brand-story. 

A sample of what you will work on:

  • Complete Market Research for target demographic, competition and product positioning
  • Directly manage product launches and product launch schedule ensuring all necessary content is created, product development is on track and communication with project managers 
  • Own Reputation Management of the brand by acquiring testimonial videos, positive product reviews, influencer, PR mentions and celebrity endorsements
  • Complete biannual SWOT analysis and make recommendations on new initiatives based on SWOT learnings
  • Drive NPS and customer satisfaction by diving into contributing factors and solving customer pain points
  • Create new product merchandising opportunities through upsells, cross sells and applicable services (such as educational content)
  • Manage the content creation team to create dynamic, unique and engaging content while ensuring that all content has user journeys optimized for lead prospecting and conversion
  • Work with head of PR to amplify the reach of all owned and earned media
  • Create new influencer relationships and assist with a creation of Brand Ambassadors
  • Create cost effective packaging solutions that are ecological-friendly and that communicates brand positioning

Relevant Experience

  • Min 4 years experience managing the creative side of a D2C ecommerce beauty brand
  • Min 3 years of demonstrated growth in Influencer relationships
  • Min 3 years experience managing social media and content creation
  • Min 2 years experience managing people 
  • Experience managing reputation management including online-review aggregators, comparison websites and assisting SEO with meta-data for branded terms
  • You are a self-starter, a driver and you form great working relationship with peers
  • You flourish in fast-paced environments and don’t get freaked out with rapid change

What We Offer:

  • Salary - DOE
  • Medical, dental, vision and life insurance
  • PTO 
  • Gym membership
  • Paid time off
  • Snacks, yoga and company events