Scale - Careers

IT Support (Part-Time)

The IT Support Administrator will be in charge of maintaining our computer networks, providing technical support and ensuring the whole company runs smoothly. This role will monitors and maintain the company computer systems, installs and configures hardware and software, and solves technical problems. Because of the nature of the job, some weekend / remote work may be required.  This is a part time in-house role of approximately 20 hours per week.

Responsibilities:
 

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Possibly training more junior staff members
     

Qualifications

  • A technical, logical thought process
  • Problem-solving skills
  • An ability to stick to strict deadlines
  • An ability to prioritize and delegate
  • A keen eye for detail
  • Occasionally lifting and carrying heavy equipment.
  • Degree in Computer Science, Computing or Engineering preferred
     

About us:

We are a mid sized, data-driven eCommerce company that is growing rapidly with several key brands in the health and beauty verticals. We are a tight knit team of talented professionals from all disciplines, and are looking for problem solvers who are meticulous in their work and like to be challenged. 

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